Face Saver Cosmetics' Shipping & Return Policies
SHIPPING & DELIVERY
Face Saver Cosmetics ship by ground via the U.S. Postal Service. Please allow 5 to 10
business days from the time your order is submitted for it to be processed and shipped.
PLEASE NOTE: Saturday, Sunday and holidays are not considered business days.
There is a minimum shipping and handling charge of $7.95 within the U.S.A. However, this rate
is subject to change without notice.
We will notify you by email when your order has been processed and shipped. In the event that
you do not receive this notification, please contact us at orders@facesavercosmetics.com.
TRACKING
All orders are shipped U.S. Postal Service priority mail with a delivery confirmation tracking
number. The tracking number and shipping method will be provided when we confirm your
order. To track your order, simply go to www.USPS.com and insert your tracking number.
RETURNS
Because Face Saver Cosmetics guarantee all of our products to be contaminant free, we regret
that we cannot accept returns or containers that have been opened.
DAMAGED ITEMS
We will make sure your order is securely packaged. However, in the event that your order is
damaged, please report any damages or discrepancies immediately to 248-888-7456 or by
email to sales@facesavercosmetics.com. All damaged product must be returned with the
original box, receipt and all packaging materials to:
Face Saver Cosmetics
ATTN: Damaged Products
20853 Farmington Road
Suite 106
Farmington, MI 48336
CLAIMS
A claims of error must be filed immediately upon receipt of order at
claims@facesavercosmetics.com. Upon receiving such a claim, Face Saver Cosmetics will
promptly take steps to identify the error. If it is determined that Face Saver Cosmetics is
responsible for the error, we will undertake appropriate and corrective measures immediately.
We reserve the right to research the validity of the claim by any means reasonably necessary. If
evidence indicates that there was no error in fulfillment, we shall not be obligated to replace the
order in question.
If claim was submitted in bad faith, Face Saver Cosmetics may take any and all legal action
necessary to remedy dispute.
We reserve the right, in our sole discretion, to change these Policies at any time by posting the
changes on this Site. Any changes are effective immediately upon posting. Continued use of
this Site constitutes your agreement to all such policies.
Copyright © 2010-2011 Face Saver Cosmetics. All rights reserved.
Custom Cosmetics, Specialty Skin Care Products for African-Americans and Facial Care ®
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